Terms and Conditions

Security & Privacy

Walton Brook Vineyard uses Secure Sockets Layer (SSL) encryption technology to protect your credit card details whilst ordering from our website.

We do not keep any financial details from our customers, and they are only used to process the order at the time of the order.

Delivery

Walton Brook Vineyard uses a 3rd party courier services to deliver your wine.

We employ the airpack cushion system to ensure the integrity of our products whilst protecting your wine from damage.

We aim, with our shipping partners, to deliver your wine to your door within four working days from receipt of order.

Walton Brook Vineyard Ltd only accepts orders within the United Kingdom. We do not ship Internationally.

Cancellation and Returns

In accordance with the Distance Selling Directive (2000) you can cancel your order with us at any time without reason within five days of receipt of goods.

  • For us to accept returns, the goods must be unopened and undamaged.
  • Notification in advance of return must be made by email, phone or in writing to the address on the ‘Contacts’ page.
  • The purchase remain liable for the postage costs of a cancelled/returned order

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